General terms and conditions
This website is owned by FRP Europe BV (hereinafter “FRP Europe” or the “Company”).
Contact details and registered office:
FRP Europe BV
Industriepark De Bruwaan 27D
9700 Oudenaarde
Telefoon: 02 773 48 88
E-mail: info@frp-europe.com
Company number: 0459 202 453
1. Acceptance of the general terms of use of this website
Door het accepteren van de pop-up met betrekking tot de cookie policy verklaart u zich uitdrukkelijk akkoord met onderhavige algemene gebruiksvoorwaarden.
2. Intellectual property rights
The content of this site, including the trademarks, logos, designs, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to FRP Europe or to third-party rights holders.
3. Limitation of liability
De informatie die FRP Europe verschaft op deze website is van algemene aard en is niet aangepast aan persoonlijke of specifieke omstandigheden. De informatie kan dus niet als persoonlijk, professioneel of juridisch advies worden beschouwd door de bezoeker. FRP Europe zorgt er wel voor dat de informatie volledig, nauwkeurig en juist is. Ondanks deze inspanningen kunnen er zich steeds onjuistheden voordoen. Indien er zich onjuistheden voordoen zal FRP Europe de grootst mogelijke inspanning leveren om dit zo snel mogelijk te corrigeren. Indien de bezoeker onjuistheden zou vaststellen kan hij steeds de beheerder van de site contacteren via info@frp-europe.com.
FRP Europe cannot be held liable for any direct or indirect damage resulting from the use of the information on this site. The content of this site may be adapted, modified, or supplemented at any time without prior notice. FRP Europe cannot be held liable for poor functioning of the website, temporary (un)availability of the website, or any form of damage, whether direct or indirect, arising from accessing or using this website.
Under no circumstances can FRP Europe be held liable, directly or indirectly, for any damage resulting from the use of this website, particularly as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other data on the visitor’s computer system, or to equipment, software, or other property belonging to the visitor.
The FRP Europe website may contain hyperlinks that directly or indirectly refer to third-party pages. Such links do not imply any implicit approval of the content on those third-party pages. FRP Europe has no control over the content of third-party pages and can under no circumstances be held liable for any damage resulting from the use of those pages.
4. Applicable law and competent courts
The interpretation and application of these general terms of use, as well as the use of the website to which they apply, are governed by Belgian law.
Only the courts of the Judicial District of East Flanders, Ghent Division, have jurisdiction over any disputes arising from the use of this website.
5. Privacy statement
5.1. Processing of personal data
FRP Europe complies with the Belgian law of 8 December 1992 on the processing of personal data, as amended by the law of 11 December 1998 and, from 25 May 2018 onwards, by Regulation (EU) 2016/679 (GDPR), which takes into account the European Directive of 24 October 1995. This law stipulates that the person or company collecting personal data must have the consent of the individual concerned, that the data must be relevant, accurate, and correct, and that they must be collected for specific, clear, and lawful purposes.
FRP Europe collects personal data provided by the visitor through the contact form, quotation form, and appointment form on the website.
Daarbij kunnen de volgende gegevens worden verzameld: uw voornaam, naam, adres, bedrijfsnaam, beroep, leeftijd, wachtwoord, telefoonnummer, e-mailadres en bankgegevens / kredietkaartinformatie.
De aldus bekomen gegevens worden door FRP Europe enkel gebruikt om de bezoeker de eventueel gevraagde dienst te leveren, de registratie van de bezoeker mogelijk te maken zodat hij kan worden gecontacteerd in verband met de door hem gestelde vragen, om FRP Europe in staat te stellen om de kwaliteit van haar dienstverlening te verbeteren en om FRP Europe toe te laten u op de hoogte te houden van aanbiedingen en producten waarvan wij redelijkerwijze mogen aannemen dat zij interessant kunnen zijn voor u.
The visitor to the website confirms their consent to the collection and processing of their personal data by ticking the designated checkbox when submitting the contact form, quotation form, or appointment form.
FRP Europe kan uw persoonsgegevens bovendien ook verwerken op basis van andere verwerkingsgronden, meer bepaald:
- when this is necessary for the performance of the agreement between FRP Europe and the data subject;
- when this is necessary to protect the legitimate interests of FRP Europe;
- to comply with a legal obligation, for example on the basis of a court order;
- for the performance of a task carried out in the public interest or in the exercise of official authority vested in FRP Europe.
You may access, modify, and/or have your personal data deleted at any time by contacting us at info@frp-europe.com.
You also have the right to object to the processing by notifying us at the aforementioned email address, as well as the right to file a complaint with the Data Protection Authority:
Gegevensbeschermingsautoriteit
Drukpersstraat 35
1000 Brussel
Tel.: +32 (0)2 274 48 00
Fax: +32 (02) 274 48 35
E-mail: commission@privacycommission.be
The visitor is assured of the protection of their personal data through the use of an SSL certificate at the Domain Validation level, issued by COMODO CA Limited.
5.2. Contact form, quotation form, or appointment form
Wanneer de bezoeker gebruik maakt van het contactformulier, offerteformulier of afspraakformulier op de website, zal FRP Europe deze gegevens enkel en alleen bewaren en gebruiken om de bezoeker terug te kunnen contacteren, om hem de eventueel gevraagde dienst te kunnen leveren, en om hem via (elektronische of gewone) post op de hoogte te houden van aanbiedingen en producten waarvan wij redelijkerwijze mogen aannemen dat zij interessant kunnen zijn.
When submitting the form, the visitor will be asked to tick a box, thereby expressly giving their consent to the processing of their personal data in accordance with this privacy statement.
This data is retained for as long as necessary for the purposes of processing. The data can be accessed, modified, and deleted at any time by contacting us at info@frp-europe.com.
5.3. Limitation of the use of personal data
The Company undertakes not to disclose any personal information to other organizations, whether for commercial or non-commercial purposes.
5.4. Children
FRP Europe does not intend to knowingly collect data from website users under the age of sixteen or to carry out marketing activities directed at them.
FRP Europe advises parents to be involved in their children's online activities in order to prevent data from being collected about children without the necessary parental consent.
Zodra een persoon die een ouderlijke verantwoordelijkheid draagt merkt dat zijn of haar kind zonder ouderlijke toestemming persoonsgegevens heeft verstrekt aan FRP Europe, verzoekt FRP Europe hem of haar om FRP Europe te contacteren via info@frp-europe.com. FRP Europe zal dan binnen een redelijke termijn alle betrokken bestanden verwijderen uit haar systeem.
6.1. Consent
By using cookies, FRP Europe collects your personal data. Under the applicable GDPR legislation, your consent is required for this. By accepting the pop-up regarding the cookie policy, you give FRP Europe this explicit consent. You may withdraw your consent for the use of cookies by FRP Europe at any time.
6.2. What are cookies?
Cookies are text files installed by FRP Europe on your computer or mobile device. These cookies allow FRP Europe to collect information about your behaviour on the website. Thanks to the cookies, you are also recognised during your next visit, so you do not have to log in again. In this way, we can count the visitors to the FRP Europe website and analyse how they navigate through it. Visitors may also be used for profiling purposes, enabling us to continuously improve the website. The visitor may withdraw their consent at any time by sending an email to info@frp-europe.com . The FRP Europe website uses various cookies, which we list in the table below. FRP Europe also uses cookies placed by third parties.
6.3. Which cookies does FRP Europe use?
In the table below, you will find more information about the individual cookies we use and the purposes for which we use them:
| Cookie | Purpose | Data recipient | Deletion |
| _first_pageview | Visitor recognition | FRP Europe | 10 minutes |
| jsuid | Visitor recognition | FRP Europe | 20 years |
| _cfduid | Security | FRP Europe | 1 year |
| nQ_visitId | Visitor recognition | FRP Europe | 70 years |
| nQ_cookieId | Visitor recognition | FRP Europe | 70 years |
| _custom_data_username | Visitor recognition | FRP Europe | 20 years |
| _custom_data_email | Visitor recognition | FRP Europe | 20 years |
6.4 Google and Google Analytics
De website van FRP Europe gebruikt Google Analytics, een webanalysedienst van Google Inc. Om Google Analytics te kunnen gebruiken plaatst Google Inc. cookies op uw computer of mobiel toestel. In opdracht van FRP Europe zal Google Analytics deze informatie gebruiken om uw gebruik van de website te evalueren en om te rapporteren. U kunt het gebruik van uw gegevens door Google Analytics voorkomen door een browser plug-in te installeren met volgende link: https://tools.google.com/dlpage/gaoptout?hl=nl
The following cookies are set by Google and Google Analytics:
| Cookie | Purpose | Data recipient | Deletion |
| _ga | Analysis | 2 years | |
| _gid | Analysis | 2 days | |
| 1P_JAR | User recognition | 1 month | |
| APISID | User recognition | 2 years | |
| CONSENT | User recognition | 20 years | |
| HSID | User recognition | 2 years | |
| NID | User recognition | 6 months | |
| SAPISID | User recognition | 2 years | |
| SID | User recognition | 2 years | |
| SIDCC | User recognition | 3 months | |
| SSID | User recognition | 2 years |
6.5 Facebook
De website van FRP Europe maakt gebruik van een Facebook Pixel. Deze pixel laat cookies achter op uw computer of mobiel toestel. Dat betekent dat uw gegevens op de FRP Europe–website worden bijgehouden door de pixel. FRP Europe verkrijgt op die manier informatie over uw gedrag op de website en op Facebook. Op die manier kunt u geprofileerd worden voor marketingdoeleinden.
The following cookies are set by Facebook:
| Cookie | Purpose | Data recipient | Deletion |
| fr | User recognition | 3 months | |
| c_user | User recognition | 3 months | |
| datr | User recognition | 3 months | |
| xs | User recognition | 3 months | |
| presence | User recognition | 70 years | |
| wd | User recognition | 1 month | |
| act | User recognition | 70 years | |
| pl | User recognition | 3 months | |
| sb | User recognition | 2 years | |
| locale | User recognition | 2 years |
6.6 Preventing the use of cookies
U kunt steeds cookies blokkeren door de instelling op uw browser te activeren die ervoor zorgt dat alle of enkele cookies worden geweigerd. Als u uw browserinstellingen aanpast om alle cookies te blokkeren, is het mogelijk dat u geen toegang krijgt tot bepaalde of alle delen van onze website. Voor vragen of inlichtingen rond de cookie policy kunt u steeds FRP Europe contacteren.
6.8. Useful links for managing cookies in your browser:
Microsoft Edge: https://privacy.microsoft.com/nl-nl/windows-10-microsoft-edge-and-privacy
Firefox: https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen
Chrome: https://support.google.com/chrome/answer/95647?hl=nl