This website is owned by FRP Europe BV (hereinafter “FRP Europe” or the “Company”).
Contact details and registered office:
FRP Europe BV
Industriepark De Bruwaan 27D
9700 Oudenaarde

Phone: +32 2 773 48 88
E-mail: info@frp-europe.com
Company number: 0459 202 453

1. Acceptance of the general terms of use of this website

By accepting the pop-up regarding the cookie policy, you expressly agree to these general terms of use.

2. Intellectual property rights
The content of this site, including the trademarks, logos, designs, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to FRP Europe or to third-party rights holders.

3. Limitation of liability
The information provided by FRP Europe on this website is general in nature and is not adapted to personal or specific circumstances. Therefore, the information cannot be considered personal, professional, or legal advice by the visitor. FRP Europe ensures that the information is complete, accurate, and correct. Despite these efforts, inaccuracies may still occur. Should any inaccuracies arise, FRP Europe will make every possible effort to correct them as quickly as possible. If the visitor identifies any inaccuracies, they may contact the site administrator at info@frp-europe.com

FRP Europe cannot be held liable for any direct or indirect damage resulting from the use of the information on this site. The content of this site may be adapted, modified, or supplemented at any time without prior notice. FRP Europe cannot be held liable for poor functioning of the website, temporary (un)availability of the website, or any form of damage, whether direct or indirect, arising from accessing or using this website.
Under no circumstances can FRP Europe be held liable, directly or indirectly, for any damage resulting from the use of this website, particularly as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other data on the visitor’s computer system, or to equipment, software, or other property belonging to the visitor.

The FRP Europe website may contain hyperlinks that directly or indirectly refer to third-party pages. Such links do not imply any implicit approval of the content on those third-party pages. FRP Europe has no control over the content of third-party pages and can under no circumstances be held liable for any damage resulting from the use of those pages.

4. Applicable law and competent courts
The interpretation and application of these general terms of use, as well as the use of the website to which they apply, are governed by Belgian law.
Only the courts of the Judicial District of East Flanders, Ghent Division, have jurisdiction over any disputes arising from the use of this website.

5. Privacy statement
5.1. Processing of personal data
FRP Europe complies with the Belgian law of 8 December 1992 on the processing of personal data, as amended by the law of 11 December 1998 and, from 25 May 2018 onwards, by Regulation (EU) 2016/679 (GDPR), which takes into account the European Directive of 24 October 1995. This law stipulates that the person or company collecting personal data must have the consent of the individual concerned, that the data must be relevant, accurate, and correct, and that they must be collected for specific, clear, and lawful purposes.

FRP Europe collects personal data provided by the visitor through the contact form, quotation form, and appointment form on the website.

The following data may be collected: your first name, last name, address, company name, profession, age, password, telephone number, email address, and bank details/credit card information. The data obtained in this way is used by FRP Europe solely to provide the visitor with any requested services, to enable the visitor’s registration so they can be contacted regarding their inquiries, to allow FRP Europe to improve the quality of its services, and to enable FRP Europe to keep you informed about offers and products that we may reasonably assume could be of interest to you.
The visitor to the website confirms their consent to the collection and processing of their personal data by ticking the designated checkbox when submitting the contact form, quotation form, or appointment form.
FRP Europe kan uw persoonsgegevens bovendien ook verwerken op basis van andere verwerkingsgronden, meer bepaald:

• when this is necessary for the performance of the agreement between FRP Europe and the data subject;
• when this is necessary to protect the legitimate interests of FRP Europe;
• to comply with a legal obligation, for example on the basis of a court order;
• for the performance of a task carried out in the public interest or in the exercise of official authority vested in FRP Europe.

You may access, modify, and/or have your personal data deleted at any time by contacting us at info@frp-europe.com.
You also have the right to object to the processing by notifying us at the aforementioned email address, as well as the right to file a complaint with the Data Protection Authority:

Gegevensbeschermingsautoriteit
Drukpersstraat 35
1000 BrusselTel.: +32 (0)2 274 48 00
Fax: +32 (02) 274 48 35E-mail: commission@privacycommission.be

The visitor is assured of the protection of their personal data through the use of an SSL certificate at the Domain Validation level, issued by COMODO CA Limited.

5.2. Contact form, quotation form, or appointment form
When the visitor uses the contact form, quotation form, or appointment form on the website, FRP Europe will store and use this data solely to contact the visitor, to provide any requested services, and to keep them informed—by electronic or regular mail—of offers and products that we may reasonably assume could be of interest to them.
When submitting the form, the visitor will be asked to tick a box, thereby expressly giving their consent to the processing of their personal data in accordance with this privacy statement.

This data is retained for as long as necessary for the purposes of processing. The data can be accessed, modified, and deleted at any time by contacting us at info@frp-europe.com.

5.3. Limitation of the use of personal data
The Company undertakes not to disclose any personal information to other organizations, whether for commercial or non-commercial purposes.

5.4. Children
FRP Europe does not intend to knowingly collect data from website users under the age of sixteen or to carry out marketing activities directed at them.

FRP Europe advises parents to be involved in their children's online activities in order to prevent data from being collected about children without the necessary parental consent.
As soon as a person with parental responsibility becomes aware that their child has provided personal data to FRP Europe without parental consent, FRP Europe asks them to contact us at info@frp-europe.com . FRP Europe will then delete all related records from its system within a reasonable period of time.

6. Cookie policy

6.1. Consent
By using cookies, FRP Europe collects your personal data. Under the applicable GDPR legislation, your consent is required for this. By accepting the pop-up regarding the cookie policy, you give FRP Europe this explicit consent. You may withdraw your consent for the use of cookies by FRP Europe at any time.

6.2. What are cookies?
Cookies are text files installed by FRP Europe on your computer or mobile device. These cookies allow FRP Europe to collect information about your behaviour on the website. Thanks to the cookies, you are also recognised during your next visit, so you do not have to log in again. In this way, we can count the visitors to the FRP Europe website and analyse how they navigate through it. Visitors may also be used for profiling purposes, enabling us to continuously improve the website. The visitor may withdraw their consent at any time by sending an email to info@frp-europe.com . The FRP Europe website uses various cookies, which we list in the table below. FRP Europe also uses cookies placed by third parties.

6.3. Which cookies does FRP Europe use?
In the table below, you will find more information about the individual cookies we use and the purposes for which we use them:

6.4 Google and Google Analytics
The FRP Europe website uses Google Analytics, a web analysis service provided by Google Inc. To enable the use of Google Analytics, Google Inc. places cookies on your computer or mobile device. On behalf of FRP Europe, Google Analytics will use this information to evaluate your use of the website and to generate reports. You can prevent Google Analytics from using your data by installing a browser plug-in via the following link: https://tools.google.com/dlpage/gaoptout?hl=nl

The following cookies are set by Google and Google Analytics:

6.5 Facebook
The FRP Europe website uses a Facebook Pixel. This pixel places cookies on your computer or mobile device. This means that your data on the FRP Europe website is collected through the pixel. In this way, FRP Europe obtains information about your behaviour on the website and on Facebook. This allows you to be profiled for marketing purposes.

The following cookies are set by Facebook:

6.6 Preventing the use of cookies
You can always block cookies by activating the setting in your browser that allows you to refuse all or certain cookies. If you adjust your browser settings to block all cookies, you may not be able to access certain or all parts of our website. For questions or information regarding the cookie policy, you can always FRP Europe contacteren.

6.8. Useful links for managing cookies in your browser:
Microsoft Edge: https://privacy.microsoft.com/nl-nl/windows-10-microsoft-edge-and-privacy

Firefox: https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen

Chrome: https://support.google.com/chrome/answer/95647?hl=nl

Safari: https://support.apple.com/nl-be/HT201265